Job Category – Executive/CEO

Position Title – President & Chief Executive Officer

Interested candidates should send cover letter and resume to the CEO search committee. Email cover letter and resume by clicking here


United Food Bank is seeking a President & CEO who is a visionary leader and strategic thinker, highly skilled at networking and collaboration with various constituents. Candidate must have demonstrated passion about causes they have supported and skills in developing and leading strong teams to continually excel and demonstrate results.  The President & CEO reports to the Board of Directors, consisting of industry and community leaders, and is responsible for overseeing the overall mission of United Food Bank, including financial management, marketing, development, acquisition and distribution of food, programs and operations, volunteer services, human resources management, community relations, facility and equipment maintenance, safety, and all legal compliance. The President & CEO, working within the framework established by the Board, supervises and directs all Department Directors in the execution of their duties and evaluates their performance, and is the designated spokesperson for United Food Bank. The President & CEO is also responsible for the development and maintenance of close and mutually helpful working relationships with other food banking agencies, and state and national food banking associations.


The ideal candidate will have a background in the food industry, product distribution, warehouse management, non-profit, and/or food banking.  Candidate must have a demonstrated track record of involvement in civic engagement, fundraising, and a working knowledge of the fiscal and legal requirements associated with 501(c)3 organizations.

The ideal President & CEO candidate will also have:

  • Bachelor’s Degree (Master’s Degree preferred)
  • Minimum 10 years of managerial experience with at least 5 in the nonprofit arena
  • Executive leadership experience, working with a Board of Directors to set policy and communicate changes
  • Experience in managing and motivating an organization with 50+ employees
  • Excellent communication skills
  • Proven record of strategic planning, relationship building, and sustainable fundraising
  • Experience in managing an organization with an annual budget of at least $15 million, including State and Federal funding sources.

Why Consider United Food Bank?

The opportunity to be the leader of a dynamic organization that is in its fourth decade serving the nutritional needs of communities in five Arizona counties.

Key Responsibilities

Listed below are the priorities and responsibilities of the CEO.  This list is not all inclusive and may be adjusted based on strategic needs as determined by the Board of Directors.

  • Meets with the Board of Directors and Committees of the Board periodically for the determination of policy and significant changes in the organization.
  • Reports at least monthly, or as required, to the Chairperson and/or the Executive Committee, on administration in general, progress made, program developments, financial position, budgeting, etc.
  • Within the framework of policies established by the Board, has complete authority, and is responsible for independent decision making with respect to all programs of UFB, and for the development of organization goals and objectives.
  • Maintains and oversees a progressive personnel program, recruiting, interviewing, and selecting capable, qualified individuals for each of the positions on the staff in accord with need, evaluating and making appropriate decisions as to promoting, transferring or dismissing personnel, consistent with approved policies.
  • Responsible for the oversight of financial administration of UFB, including budgeting, payroll administration, cost accounting, preparation and interpretation of comprehensive financial reports and other records.
  • Responsible for the development and maintenance of close and mutually helpful working relationships with other food banking agencies, and state and national food banking associations.
  • Serves as the voice of UFB, promoting the work of the food bank in the community, to legislators, and to donors. Will promote the food bank via various media outlets and speak to the public at various events
  • Guarantees that financial responsibilities are met according to accepted auditing standards.
  • Oversees the development of program standards, and ensures that standards are met.
  • Ensures that United Food Bank is in compliance with all local, state, and federal regulations as well as meeting or exceeding the requirements set forth by Feeding America.
  • Performs additional duties as required by the Board of Directors.


Job Title:                    Director of Communications
Department:             Development
Reports To:               Chief Development Officer
Supervises:               Non-Applicable
FLSA Status:             Exempt, Full-time

This position is responsible for increasing the UFB brand recognition over the next 5-year period. It will develop and implement the marketing communications plans that increase awareness of United Food Bank across several audiences. The Director is responsible for the overall management of United Food Bank’s overall communications strategy.

To apply, interested candidates should send a cover letter and resume to Jackie Shelley at

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

  • Marketing
    • Create, implement and measure results of the Annual Marketing & Communications Plan; Analyze past performance to establish strategic directions;
    • Manage creation, production & distribution of all materials to have a recognizable brand design/color scheme, etc. for: newsletter, mailers, brochures, information packets, annual report, event collaterals, press and media kits, ads and activities;
    • Establish budget and ensure expenses and return on investment targets are met as assigned.
    • Seek to expand and develop UFB name identity and brand
  • Internet and Social Media
    • Website design, creative content, functionality for donors, and regular updated information;
    • Create and execute social media strategy include, but not be limited to: Facebook, Twitter, Instagram, LinkedIn, YouTube, and the like as appropriate to the needs of the organization;
    • Mass communication by email blasts or similar tools for instant communication to donors, the public, agencies, Board members, funders and the like;
    • Develop, manage and maintain all online communication vehicles including but not limited to those mentioned above,
  • Communications and Public Affairs
    • Oversee all public relations activities (i.e. press conferences, press kit mailings, press releases, and media follow up with story pitches);
    • Track media stories on UFB, food banking, hunger, poverty and related subjects to use in social media creation, and in other venues;
    • Plan and manage external communication efforts for UFB events, program launches, breaking news, etc.
    • Manages media relations programs, including strategy, media pitches, media materials, outreach and monitoring,
    • Manages work with outside agencies
    • Supports executive leadership communications:
  1. PowerPoints
  2. Leader Briefs
  3. Email Campaigns
  • Oversee messaging for the UFB:
  1. Message maps
  2. Fact Sheets
  3. FAQ’s
  4. Speaking Points
  5. High level messaging for media
  • Support community relations initiatives.
  • Coordinates research initiatives such as data collection and overarching research projects to enhance communication outreach and marketing.
  • Event Promotion – Assist with special fundraising event promotion, publicity and coverage, as requested and appropriate.
  • Grant Support – Social media blasts, website placement, impact story gathering and composition.


  • Bachelor’s degree (B.A.) and five years related experience and/or training; or equivalent combination of education and experience.
  • Demonstrated experience executing external communications strategy, including public relations, advertising and marketing.
  • Experience in website CMS (specifically WordPress), HTML, CSS working knowledge a plus.
  • Experience writing organizational communications such as press releases, feature stories, and executive talking points.
  • Experience in digital marketing across social media and Google (experience with Google Adwords and Google Grants highly desirable).
  • Experience graphic design – working knowledge of Adobe Suite desired
  • Experience in e-communications and creation of effective email marketing campaigns.
  • Computer proficiency in Microsoft Office Software, specifically Word and Excel.
  • Experience creating content for social media.
  • Excellent verbal and written communication skills.
  • Able to effectively communicate and interact with diverse clientele and staff.
  • Detail-oriented and self-motivated individual.
  • Must be flexible and able to adapt to the needs of the food bank.
  • Ability to effectively analyze situations and resolve routine and complex problems.
  • Ability to work in a team environment.
  • Adept at handling multiple tasks and concurrent projects.
  • Ability to work under pressure and meet deadlines.

Language Skills:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills:

To perform this job successfully, an individual should have knowledge of spreadsheet and Word processing software.


  • Values Focused – emphasizes organizational values in their work activities and inspires co-workers to follow their lead.
  • Analytical – synthesizes complex and/or diverse information.
  • Problem Solving – makes timely and sound decisions based on logical presumptions that reflect factual information; prioritizes work tasks, goals and objectives; considers confidentiality of information before sharing with others.
  • Oral Communication – speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings.
  • Leadership – inspires and motivates others to perform well, accepts feedback from others.
  • Quality Management – looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
  • Judgment – displays willingness to make decisions, exhibits sound and accurate judgment and makes timely decisions. From a leadership perspective, considers issues and/or opportunities by rising above the day-to-day activities, the standard or usual way of operating, conflicting personal and organizational goals and personal relationships and loyalties.
  • Planning/Organizing – prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
  • Safety and Security – actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms.

The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Required Training:

  • UFB Policies and Procedures
  • HR 101 for Managers and Supervisors
  • Food Handlers Certificate
  • Social Media Seminars
  • Public Relations Seminars


Position Title: Driver – CDL (Class A and Class B)                         
Job Status: Non-Exempt
Reports to: Warehouse/Transportation Manager                             
Final Filing:  Continuous                 

Interested candidates should send a resume or complete an application and send to Rayna Palmer, at

Position Summary:

Responsible for driving a company truck on a regularly scheduled route to pick up donated food products from food donors returning to the warehouse for unloading. Additionally, the driver picks up product from “non- route” donors and other unscheduled destinations, can also be required to transport product to off-site locations.  Acts in the capacity of a United Food Bank Customer Service Representative/Ambassador in daily contact with donors, agencies and the public.

Position Responsibilities:

  1. Responsible for upkeep of assigned company vehicles to ensure Safety, Fueling, DOT and Appearance standards are met.
  2. Assists in the loading/unloading of trucks working under the direction of warehouse authority.  Operating manual or electric pallet jacks according to policy and OSHA standards. Pre-loading equipment needed for the following day’s needs. Washing out trailers/truck boxes to ensure cleanliness.
  3. Completes Driver Record of Duty and Vehicle Inspection Reports as required by the Department of Transportation and UFB.
  4. Maintaining the proper handling of food to ensure specific temperatures measures and cross-contamination guidelines are followed.
  5. Responsible for the proper labeling of donated food, to include the Donor’s name & address, to assure proper donor receipting & recognition.
  6. Responsible for accurately and neatly completing Donation Receipts, route sheets and any other required documentation insuring all pertinent and required information is recorded.
  7. Responsible for the pick up and delivery of food donations, ensuring on-time standards are met to the Donor’s and/or agency’s satisfaction.
  8. Responsible for maintaining excellent relations with Donors/Merchants, Individuals and agencies
  9. Completes all daily reports and documents as necessary.
  10. Required to drive a Class B (or less) truck to complete a pick-up or delivery.
  11. Reports to the Warehouse/Transportation Manager for disposition during down time or delays.
  12. Performs other duties as assigned.


Education:                    High School or GED.

Work Experience:     Minimum one year of demonstrated and successful experience driving a commercial vehicle.

Basic Skills:                   CDL (Class A or B), Good driving record, Current DOT Medical Certification.


Knowledge, Skills, and Abilities:

  • Medium level of interpersonal skills to work effectively with others.
  • Bi-lingual in English and Spanish would be a plus.
  • Above average oral and written communication skills.
  • Self-starter with ability to work independently and effectively with minimal supervision.
  • Planning and organization skills.
  • Ability to interact professionally with the public.
  • Good interpersonal skills and outgoing personality.

The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.


Job Title:        Warehouse Associate
Department: Operations/Warehouse
Reports To:   Director of  Operations
Final Filing:    Continuous until filled                    
FLSA Status: Hourly/Non-exempt

Interested candidates should send a resume or complete an application and send to Rayna Palmer, at 

SUMMARY:  Is part of the Warehouse Team facilitating and responsible for daily operations receiving, distributing, documenting and safely handling all food transactions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following. Other duties may be assigned by the Warehouse Manager, Chief Operations Officer and/or President and CEO.

  • Practices safe food handling procedures at all times
  • Supervises small numbers of volunteers.
  • Assists in assuring accurate inventory tracking on all products entering the warehouse using technology systems, i.e. CERES.
  • Assists with put away and movement of inventory as directed by Warehouse & Transportation Manager and/or Inventory Supervisor. Performs complex operations on several different classes of forklifts.
  • Assists with incoming and outgoing food related activities, inventory reconciliations and cycle counts.
  • Is able to assist with the documentation of receipting incoming food and agency orders.
  • Assists in the proper organization of the cooler and freezer.
  • Is part of the team keeping the warehouse and surrounding property clean and well organized
  • And any other duties as assigned by the Warehouse & Transportation Manager and/or his/her designee


  • Arizona Food Handlers Card
  • Ability to acquire Serve Safe Certification
  • Forklift certification of class 1,2 and 3 , or ability to acquire certification.
  • At least 1 year of warehouse experience.
  • Computer skills including experience with Microsoft Word and Excel programs
  • Excellent verbal communication skills and the ability to communicate effectively with people of diverse backgrounds, and socio-economic levels.
  • Exhibits qualities of maturity, good judgment and tact.
  • Ability to effectively analyze and resolve routine and complex problems.
  • Ability to multi-task many projects at the same time while meeting deadlines

The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.